SERVICE BLOGS
The tables have turned on customer care10/05/2012 - 07:55
FMCG brands need to give more attention to their consumer care strategies as regulatory frameworks and consumer demands dictate the accuracy and speed at which they respond to grievances and complaints. read more
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Do we need a joint approach to a renewable energy plan?17/11/2011 - 08:03
The recent bids received for a renewable energy plan from 53 independent electricity producers should be good news for big business, particularly agribusinesses, given the fact that high electricity tariffs have a crippling effect on operating costs and profit margins. read more
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How to price better against the competition01/09/2011 - 08:17
Price optimisation is a business strategy for retailers to seriously consider implementing as it helps them improve margins and streamline the supply chain. But, more importantly, it provides retailers with a tool to make intelligent pricing decisions. read more
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